Terms of Service

Terms of Service

Last updated: Jun 24, 2026 2:32 AM

Please read this Terms of Service (“Terms”, “Terms of Service”) carefully before using the SVibes application (the “Application”) operated by Mocha Innovations LLC, a(n) Limited Liability Company formed in Delaware, United States (“us”, “we”, “our”) as this Terms of Service contains important information regarding limitations of our liability. Your access to and use of this Application is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Application.

By accessing or using the Application, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Application.

Our offers and pricing

We offer digital products on this Application.

The price of these digital products can be found listed on the Application. This price does not include taxes or other fees that you may be charged.

Purchases

When you make a purchase on the Application, you will be using a third party payment processor, Apple App Store In-App Purchase (processed by Apple; managed via RevenueCat)., that will collect your payment information and process your payment. We are not responsible for the collection, use, sharing or security of your billing information by Apple App Store In-App Purchase (processed by Apple; managed via RevenueCat).. The following payment method(s) are accepted by the third party payment processor: American Express, Discover, MasterCard, Visa, and any method linked to the user's Apple Account (e.g., Apple Account balance, Apple Pay)..

You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor is true, correct and complete.

Passes, Purchases & Refunds

How you get Passes. You receive a Pass when you register; you can earn additional Passes for free through in-app actions such as sharing gatherings; and you may also purchase Passes as a one-time (consumable) in-app purchase. Free and purchased Passes behave identically once in your balance.

Billing. Pass purchases are processed by Apple through your Apple Account using Apple In-App Purchase (managed via our provider, RevenueCat). Apple, not Mocha Innovations LLC, is the merchant of record, and your purchase is also subject to Apple's Media Services Terms and Conditions. Each package's price is shown in the App before you buy. We do not offer auto-renewing subscriptions, so there is no recurring charge and nothing to cancel.

Refunds. Passes are a consumable digital product delivered to your balance immediately and are therefore generally non-refundable. Refund requests for App Store purchases are handled by Apple under Apple's policy — you may request one at reportaproblem.apple.com. Because we do not process payments directly, we generally cannot issue cash refunds ourselves.

Pass protection. Separate from any monetary refund, if you spend a Pass to register for a gathering, that Pass is credited back to your in-app balance if (a) we cancel the gathering, (b) it doesn't reach the minimum participation needed to take place, or (c) you withdraw before the gathering's cutoff — as described in our Community Guidelines. Passes spent on a gathering that has already started are not credited back. Any Passes remaining when you delete your account are forfeited and have no cash value.

Cancellation policy

We do not offer you the ability to cancel any purchases that you have made of the digital products offered on our Application. We do not reserve the right to cancel your purchase.

Refund policy

We offer refunds on purchases made of the digital products offered on our Application. To qualify for a refund, you must submit your request to us within 90 days of your purchase date through apple at reportaproblem.apple.com. We offer refunds on any purchases of the digital products offered on our Application for the following reason(s) only: unable to download, the wrong product or service was provided, and the purchase was charged in error or not delivered. Please note that we do not offer refunds for any other reasons other than those listed above.

NO WARRANTY ON PURCHASES

THE ITEMS OR SERVICES DISPLAYED OR SOLD ON THIS APPLICATION ARE PROVIDED “AS IS”. NO WARRANTY, EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE) SHALL APPLY TO ANY ITEMS OR SERVICES DISPLAYED OR SOLD ON THIS APPLICATION, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

Remedies

You agree that the remedy for breach of this Terms of Service as it relates to your purchase shall be to pursue dispute resolution as provided in the “governing law, severability, dispute resolution, venue and class action waiver” section below. This remedy is intended to be your sole and exclusive remedy for any breach of this Terms of Service as it relates to your purchase.

Accounts

When you create an account on our Application, you guarantee that you are 18 years of age or older and that the information that you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Application.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Application or a third party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We reserve the right to terminate your account anytime at our sole discretion. You can terminate your account by contacting us and/or through the application.

Comments and uploading content

By submitting a comment or uploading content onto this Application, you grant Mocha Innovations LLC a worldwide, non-exclusive, perpetual, royalty-free license to reproduce, publish and distribute the comment or content. When you make a comment or upload any content onto this Application, you agree that such comment or content may be viewed by other parties and it is your responsibility to ensure that the comment or content does not contain any confidential or proprietary information. You are also responsible for ensuring that your content or comment does not violate any laws, rules or regulations. We reserve the right to remove any content or comment at any time in our sole discretion.

The following is a non-exhaustive list of types of content or comments that you are prohibited from posting on our Application:

• Content that harasses others
• Swearing, name calling and otherwise abusive content
• Content displaying, depicting or suggesting violence
• Content encouraging or committing illegal acts
• Content infringing on someone's rights, including intellectual property rights
• Content that is discriminatory or offensive
• Pornographic or sexually explicit content
• Content that exploits or abuses children
• Content sharing personal information without consent
• Content advertising products or services without our permission
• Content whose purpose is spamming others

Prohibited uses

You agree that you will use this Application in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this Application. You agree that you will not perform any of the following prohibited uses:

1. Impersonating or attempting to impersonate Mocha Innovations LLC or its employees, representatives, subsidiaries or divisions;
2. Misrepresenting your identity or affiliation with any person or entity;
3. Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material;
4. Engaging in any conduct that restricts or inhibits any person’s use or enjoyment of the Application, or which, as determined in our sole discretion, may harm us or the users of this Application or expose us or other users to liability;
5. Using the Application in any manner that could disable, overburden, damage or impair the Application or interfere with another party’s use of the Application;
6. Using any robot, spider or other similar automatic technology, process or means to access or use the Application for any purpose, including monitoring or copying any of the material on this Application;
7. Using any manual process or means to monitor or copy any of the material on this Application or for any other unauthorized purpose;
8. Using any device, software, means or routine that interferes with the proper working of the Application, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials;
9. Attempting to gain unauthorized access to, interfering with, damaging or disrupting any parts of the Application, the server(s) on which the Application is stored, or any server, computer or database connected to the Application;
10. Attempting to attack or attacking the Application via a denial-of-service attack or a distributed denial-of-service attack;
11. Otherwise attempting to interfere with the proper working of the Application;
12. Using the Application in any way that violates any applicable federal, state or local laws, rules or regulations.

NO WARRANTY ON APPLICATION

THIS APPLICATION IS PROVIDED “AS IS”. NO WARRANTY, EXPRESS OR IMPLIED (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE) SHALL APPLY TO THIS APPLICATION, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.

Availability, errors and inaccuracies

We assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this Application. We may experience delays in updating information on this Application and in our advertising on other websites. The information, products and services found on the Application may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our Application. The inclusion or offering of any product or service on this Application does not constitute an endorsement or recommendation of such product or service by us.

DAMAGES AND LIMITATION OF LIABILITY

IN NO EVENT SHALL MOCHA INNOVATIONS LLC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, RELATING TO OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO, DISPLAY OF OR USE OF THIS APPLICATION OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS APPLICATION, INCLUDING BUT NOT LIMITED TO YOUR RELIANCE UPON OPINIONS OR INFORMATION APPEARING ON THIS APPLICATION; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED WEBSITES OPERATED BY THIRD PARTIES, PRODUCTS OR SERVICES OBTAINED THROUGH THIS APPLICATION, WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES OR OTHERWISE, EVEN IF MOCHA INNOVATIONS LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE AGGREGATE LIABILITY OF MOCHA INNOVATIONS LLC ARISING OUT OF OR RELATING TO THIS APPLICATION, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE SHALL BE LIMITED TO THE AMOUNT OF FEES ACTUALLY RECEIVED BY MOCHA INNOVATIONS LLC FROM YOU.

THIS LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN YOU AND US. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF MOCHA INNOVATIONS LLC .

IF, DESPITE THE LIMITATION ABOVE, MOCHA INNOVATIONS LLC IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF MOCHA INNOVATIONS LLC WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO MOCHA INNOVATIONS LLC IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS APPLICATION.

Links to third party websites

This Application may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this Application or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

SMS Messaging

If you opt in to receiving SMS messages from us, we will send you informational messages. Our SMS program can be described as follows: We only send secure One-Time Passwords (OTP) for account authentication and login verification. We will send you messages Only upon user request during the login or account recovery process.. Please note that messaging frequency may vary. Message and data rates may apply. Carriers are not liable for undelivered or delayed messages. You may opt out of SMS messages at any time by texting “Stop”. You may also opt out by emailing us at support@svibes.app. If you would like to re-subscribe to receiving SMS messages from us, you can do so by re-enrolling through the application. If you need assistance with SMS messaging, you can obtain that assistance by contacting us. For additional information regarding SMS messaging and your privacy, please read our Privacy Policy: https://svibes.app/privacy.

Your content license

Notwithstanding any broader language elsewhere in these Terms, the license you grant in content you upload (such as photos and messages) is limited to hosting, storing, reproducing, and displaying that content solely to operate, provide, and improve the Application. We do not sell your content or publicly distribute it outside the Application. This license ends when you delete the content or your account, except (a) for content you have already shared with other members who have not deleted it, and (b) copies we must retain to comply with legal obligations or enforce our safety policies (such as moderation and ban records).

Intellectual property and DMCA notice and procedure for intellectual property infringement claims

All contents of this Application are © 2026 Mocha Innovations LLC or third parties. All rights reserved. Unless specified otherwise, this Application and all content and other materials on this Application including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files and arrangement thereof (collectively, “Content”) are the proprietary property of Mocha Innovations LLC and are either registered trademarks, trademarks or otherwise protected intellectual property of Mocha Innovations LLC or third parties in the United States and/or other countries.

If you are aware of a potential infringement of our intellectual property, please contact Copyright Agent at legal@svibes.app.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Application infringes on the copyright, trademark or other intellectual property rights of any person or entity.

If you believe in good faith that the Content infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled “Infringement of Intellectual Property Rights - DMCA.” Your notice to us must include the following information:

1. An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right’s interest;
2. A description of the work that you claim has been infringed, including the URL (i.e., web page address) of the location where the work exists or a copy of the work;
3. Your name, email, address and telephone number; and
4. A statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent or the law.

Please note that we will not process your complaint if it is not properly filled out or is incomplete. You may be held accountable for damages, including but not limited to costs and attorneys’ fees for any misrepresentation or bad faith claims regarding the infringement of your intellectual property rights by the Content on this Application.

You may submit your claim to us by contacting us at:

Mocha Innovations LLC
Copyright Agent
legal@svibes.app

169 Madison Ave, STE 11564, New York, NY 10016, USA
United States

Governing law, severability, dispute resolution, venue and class action waiver

These Terms shall be governed and construed in accordance with the laws of the state of Delaware, United States, without regard to its conflict of laws provisions. THESE TERMS SHALL NOT BE GOVERNED BY THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE SALE OF INTERNATIONAL GOODS, THE UNIFORM COMMERCIAL CODE, NOR INCOTERMS.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between you and us regarding our Application, and supersede and replace any prior agreements we might have had with you regarding the Application.

Any controversy or claim arising out of or relating to these Terms including but not limited to the interpretation or breach thereof shall be resolved in a court of competent jurisdiction in New Castle County, Delaware.

YOU AND MOCHA INNOVATIONS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

Changes to Terms of Service

We reserve the right to make changes to these Terms of Service at any time. We will notify you immediately of making any changes to these Terms of Service by posting the updated terms of service to this application.

Questions

If you have any questions about our Terms of Service, please contact us at support@svibes.app.

AI-generated profiles

To keep the experience welcoming while a new neighborhood reaches a critical mass of real members, some of the profiles you may encounter in the Explore discovery feed are AI-generated profiles created and operated by us, not real people. These profiles: are clearly labeled as an "AI profile" wherever they appear; appear only in the Explore discovery feed — never in live event rooms, video calls, or chat; cannot be matched, connected, or messaged with, and will never contact you; and do not represent, and must not be mistaken for, any real individual. Liking or passing on one simply helps us tailor what we show you; it does not create a match or a conversation. We will never charge you for, or condition any paid feature on, an interaction with an AI profile.

Zero tolerance for objectionable content and abusive behavior

There is zero tolerance for objectionable content or abusive behavior on SVibes. You agree not to post, transmit, or engage in content or conduct that is harassing, threatening, hateful, sexually explicit, or that exploits or endangers minors. SVibes provides tools to report or flag objectionable content and to block abusive users. We review reports of objectionable content and will promptly remove offending content and may suspend or permanently remove offending users. Repeat or severe violations result in permanent termination of your account.

Child safety

SVibes has zero tolerance for child sexual abuse material (CSAM) or any sexualization of minors. We detect, preserve, and report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) and/or law enforcement as required by law, and we permanently ban offending accounts.